Network Operations have arrived to site and are working to resolve the incident.

Service has recovered. Network Operations are monitoring the network to ensure complete restoration.

Service was restored at 8:36 AM

Reference: OUT-2026-018

Outage Type: Major Outage

Start of Outage: 01/09/2026, 8:04 AM AEST

Affected State(s)/Territories: VIC

Types of services affected: Fixed broadband

Number of each type of service affected: Information not available – no technical visibility

Number of premises affected: Information not available – no technical visibility

Carrier or carriage service provider responsible for resolving outage: Quokka Net

Additional information:

We are investigating an unplanned network outage affecting Lynham Networks fixed broadband internet services in Victoria.

We are currently determining the number of services affected.

The likely cause is a fault affecting network transport equipment. Our technicians are investigating and arranging repairs.

Estimated restoration time: We do not yet have an estimated restoration time.

Next Update: We will provide the next update by 01/09/2026, 12:00 PM AEST, or sooner if there is a significant change.

Customers who require assistance can contact us by email at support@quokkanet.au.

Current information is available at this status webpage.

We apologise for the disruption.