Network Incident - 100 Musgrave Street, Coolangatta QLD 4225
2 weeks ago
2026-10-23 20:00 UTC
Fixed
Affected Components:
Neoloop - Lynham Networks Internet
Fixed
2 weeks ago
2026-10-24 01:55 UTC
Lynham Networks has advised this issue is resolved.
Reported
2 weeks ago
2026-10-23 20:00 UTC
Internet services have now been restored and are operating normally. The disruption was caused by a cable fault, which has since been resolved.
If any connectivity issues persist, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.
Thank you for your patience during this incident.