Service Status

Some systems are experiencing issues.

Last updated 1 month ago

100 Musgrave Street, Coolangatta QLD 4225 - Site Outage

2 weeks ago 2026-10-23 19:10 UTC
Fixed
Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

Fixed

2 weeks ago 2026-10-24 01:10 UTC

Neoloop has resolved this incident.

Watching

2 weeks ago 2026-10-24 00:54 UTC

We implemented a fix and are currently monitoring the result.

Identified

2 weeks ago 2026-10-23 22:27 UTC

Our Field engineer has identified a cable fault and is currently working on a fix.

Identified

2 weeks ago 2026-10-23 21:39 UTC

Our Field engineer has arrived, and we are continuing to work on a fix for this incident.

Investigating

2 weeks ago 2026-10-23 20:18 UTC

We have engaged our Field engineer and they are on the way.

Investigating

2 weeks ago 2026-10-23 19:10 UTC

Network Operations is currently investigating a Site Outage affecting 100 Musgrave Street, Coolangatta QLD 4225.

Reported

2 weeks ago 2026-10-23 19:10 UTC

Impact: Partial outage

Affected areas: QLD

Source: Neoloop's status page

Affected components