Service Status

All systems are operational.

Last updated 4 days ago

63-77 W Parade, West Ryde NSW 2114- Site Outage

3 days ago 2026-10-07 09:33 UTC
Fixed
Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

Fixed

3 days ago 2026-10-08 02:30 UTC

Neoloop has resolved this incident.

Watching

3 days ago 2026-10-07 22:57 UTC

We implemented a fix and are currently monitoring the result.

Investigating

3 days ago 2026-10-07 22:01 UTC

A technician has arrived onsite.

Watching

3 days ago 2026-10-07 21:24 UTC

A technician is being dispatched to site.

Identified

3 days ago 2026-10-07 16:33 UTC

Working with the field team to arrange a technician visit to investigate and resolve the issue.

Watching

3 days ago 2026-10-07 13:35 UTC

We implemented a fix and are currently monitoring the result.

Identified

3 days ago 2026-10-07 12:35 UTC

Power tripped at site; we are continuing to work on a fix for this incident.

Identified

3 days ago 2026-10-07 09:33 UTC

The outage is still under investigation after power restored at 63-77 W Parade, West Ryde NSW 2114.

Reported

3 days ago 2026-10-07 09:33 UTC

Impact: Partial outage

Affected areas: NSW

Source: Neoloop's status page

Affected components