Service Status

Some systems are experiencing issues.

Last updated 1 month ago

VIC - Site Outage

10 hours ago 2026-11-09 16:50 UTC
Watching
Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

Watching

14 minutes ago 2026-11-10 03:29 UTC

Power is back online and most of the equipment are reachable.

Field tech engaged once more to check on remaining devices that are offline.

Watching

1 hour ago 2026-11-10 02:30 UTC

We implemented a fix and are currently monitoring the result.

Identified

3 hours ago 2026-11-10 00:33 UTC

We are continuing to work on a fix to restore power.

Identified

5 hours ago 2026-11-09 22:25 UTC

Our field engineer attended the node serving the affected sites and identified a power issue that caused the equipment to go offline.

We're currently implementing a fix to restore power as soon as possible.

Identified

5 hours ago 2026-11-09 21:58 UTC

The Field engineer has identified a power issue to the node serving the sites. We are continuing to work on a fix for this incident.

Investigating

7 hours ago 2026-11-09 19:59 UTC

Field engineer is on the way.

Investigating

10 hours ago 2026-11-09 16:50 UTC

Network Operations is currently investigating a Site Outage affecting the following Adress:

245 Queens Parade, Fitzroy North VIC 3068
462 - 470 Lygon Street, Brunswick East VIC 3057
2B Mitchell Street, Brunswick VIC 3056
269 Stewart Street, Brunswick East VIC 3057
245 St Georges Rd, Northcote VIC 3070
67-69 High Street, Preston VIC 3072
52-60 Townhall Avenue, Preston VIC 3072

Reported

10 hours ago 2026-11-09 16:50 UTC

Impact: Partial outage

Affected areas: VIC

Source: Neoloop's status page

Affected components