Major Outage - Nationwide (L3 Services)
2 weeks ago
2026-10-23 00:00 UTC
Fixed
Affected Components:
Neoloop - Lynham Networks Internet
Neoloop - Frontier Networks Internet
Neoloop - VostroNet Internet
Fixed
2 weeks ago
2026-10-23 04:55 UTC
Neoloop has resolved this incident.
Watching
2 weeks ago
2026-10-23 04:20 UTC
We implemented a fix and are currently monitoring the result.
Identified
2 weeks ago
2026-10-23 03:50 UTC
Our upstream carrier support already identified the issue and working on a solution to resolve the it.
Identified
2 weeks ago
2026-10-23 03:32 UTC
Our upstream carrier support team are ongoing further checking on this matter.
Investigating
2 weeks ago
2026-10-23 01:20 UTC
We are still awaiting feedback from our upstream carrier. Please rest assured that we are actively following up with them and closely monitoring the progress.
Investigating
2 weeks ago
2026-10-23 00:30 UTC
The issue has already been escalated to the upstream provider.
Investigating
2 weeks ago
2026-10-23 00:00 UTC
Network Operations is currently investigating a Major Outage affecting multiple customer on ACT, NSW, QLD, SA, WA & VIC.
Reported
2 weeks ago
2026-10-23 00:00 UTC