Service Status

Service Status

Some systems are experiencing issues.

Last updated 1 month ago

    • Customer Portal

      Operational

    • nbn Internet

      Please see nbn's official outages page for the latest updates: https://www.nbnco.com.au/support/network-status

      Operational

    • Opticomm Internet

      Please see Opticomm's official outages page for the latest updates: https://www.opticomm.com.au/outages/

      Operational

    • Neoloop - Lynham Networks Internet

      Please see Neoloop's official outage page for the latest updates: https://status.neoloop.com.au/

    • Neoloop - Frontier Networks Internet

    • Neoloop - VostroNet Internet

    • SUPA Networks Internet

      Please see SUPA Networks' official outages page for the latest updates: https://portal.supanetworks.au/network-status

      Operational

    • ASN Telecom Internet

      Operational

    • Vocus - Vision Networks Internet

      See the following link for Vocus outages - https://www.vocus.com.au/help-and-support/outages

      Operational

    • Summit Internet

      Please see Summit Internet's official outages page for the latest updates: https://status.summitinternet.com.au

      Operational

    • Home Phone / Voice

      Operational

    • Mobile SIM / Mobile Voice

      Please see Telstra's official outages page for the latest updates: https://www.telstra.com.au/outages

      Operational

    • Melbourne Core

      Operational

    • Brisbane Core

      Operational

    • Perth Core

      Operational

    • Sydney Core

      Operational

Welcome to the Quokka Net service status page, where you can check the health of your favorite internet marsupial! 🦘

Whether you’re streaming, scrolling, or gaming, this page will keep you updated on the status of our services.

If there’s an unplanned outage nibbling on your connection, you’ll see it here.

Major Outages or Significant Local Outages Registers

The following are links to the outage registers for carriers that supply services:

Planned maintenance

  • Network Maintenance - 32 Corinna Street, Phillip ACT 2606

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance during the stated timeframe. While we strive to minimize disruptions, your service might be affected for 50 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • 32 Corinna Street, Phillip ACT 2606 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: ACT

    Source: Neoloop's status page

    3 weeks ago 2026-10-19 21:34 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    32 Corinna Street, Phillip ACT 2606

    The maintenance will commence and end at the provided times below:
    Start: Tuesday, 10th November, 11:59 PM AEDT
    End: Wednesday, 11th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 50 Minutes

  • Network Maintenance - NSW

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance across several areas in state of NSW during the stated timeframe. While we strive to minimize disruptions, your service might be affected for 50 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • Network Maintenance - NSW

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance across several areas in state of NSW during the stated timeframe. While we strive to minimize disruptions, your service might be affected for 50 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    3 weeks ago 2026-10-19 23:51 UTC

    $2d

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-11-03 00:55 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    27 Allison Road, Guildford NSW 2161
    27 Coreen Ave, Penrith NSW 2750

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 11th November, 7:00 AM AEDT
    End: Wednesday, 11th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • VIC - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    3 weeks ago 2026-10-15 22:04 UTC

    $2d

  • NSW - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-11-03 01:26 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    40-42 Shadforth Street, Wiley Park NSW 2195
    1 Edna Street, Kingswood NSW 2747

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 12th November, 7:00 AM AEDT
    End: Wednesday, 12th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • Network Maintenance - 148 Bellerine St, Geelong VIC 3220

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance during the stated timeframe. While we strive to minimize disruptions, your service might be affected for up to 5 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • 148 Bellerine St, Geelong VIC 3220 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: VIC

    Source: Neoloop's status page

    2 weeks ago 2026-10-23 21:12 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    148 Bellerine St, Geelong VIC 3220

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November 00:00:00 AEDT
    End: Monday, 16th November 06:00:00 AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

  • Network Maintenance -16 Lonsdale St, Braddon ACT 2612

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance during the stated timeframe. While we strive to minimize disruptions, your service might be affected for 5 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • 2 Symphony Way, Springfield Central, QLD, 4300 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    2 weeks ago 2026-10-27 01:57 UTC

    The Upstream Provider will perform Planned maintenance at the address below:

    2 Symphony Way, Springfield Central, QLD, 4300.

    The maintenance will commence and end at the provided times below:
    Start: Monday, 16th November, 01:00 AM AEDT
    End: Monday, 16th November, 07:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes.

  • QLD - Upstream Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: QLD

    Source: Neoloop's status page

    1 week ago 2026-11-03 06:37 UTC

    An upstream provider has scheduled planned maintenance on the QLD-IX peering platform

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 18th November, 12:00 AM AEST
    End: Wednesday, 18th November, 06:00 AM AEST

    During this time users may experience a loss of connectivity up to 02 Hours

  • 84-90 Atchison Street, Crows Nest, NSW 2065 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-29 20:00 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    84-90 Atchison Street, Crows Nest, NSW 2065

    The maintenance will commence and end at the provided times below:
    Start: Thursday, 19th, November, 12:00 AM AEDT
    End: Thursday, 19th, November, 6:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • Network Maintenance - 84-90 Atchison Street, Crows Nest, NSW 2065

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    Our upstream carrier will be conducting scheduled network maintenance during the stated timeframe. While we strive to minimize disruptions, your service might be affected during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • 12 Albert Street Erskineville NSW 2043 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 hour ago 2026-11-10 10:00 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    12 Albert Street Erskineville NSW 2043

    The maintenance will commence and end at the provided times below:
    Start: Thursday, 19th November, 7:00 AM AEDT
    End: Thursday, 19th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • 16 Billabong Street Pendle Hill NSW 2145 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 hour ago 2026-11-10 10:01 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    16 Billabong Street Pendle Hill NSW 2145

    The maintenance will commence and end at the provided times below:
    Start: Thursday, 19th November, 7:00 AM AEDT
    End: Thursday, 19th November, 9:00 AM AEDT

    During this time users may experience a loss of connectivity up to 15 Minutes

  • Network Maintenance - 16 Billabong Street Pendle Hill NSW 2145

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet

    As part of our ongoing efforts to enhance service quality, we will be performing a network activity during the scheduled timeframe. While we strive to minimize disruptions, your service might be affected for 15 minutes during this period.

    If any connectivity issues are reported following the activity window, please advise customers to power cycle their router by turning it off, waiting 10 seconds, and then turning it back on. Please note that customers should not press or use the reset button on their router, as this may restore factory default settings.

    We appreciate your patience and apologize for any inconvenience this may cause.

  • 7 Renshaw Street, Cranebrook NSW 2749 - Planned Maintenance

    Upcoming
    Starts Ends
    Affected Components: Neoloop - Lynham Networks Internet Neoloop - Frontier Networks Internet Neoloop - VostroNet Internet

    Affected areas: NSW

    Source: Neoloop's status page

    1 week ago 2026-10-30 19:16 UTC

    The Network Operations Team will perform Planned maintenance at the address below:

    7 Renshaw Street, Cranebrook NSW 2749

    The maintenance will commence and end at the provided times below:
    Start: Wednesday, 25th November, 12:00 AM AEDT
    End: Wednesday, 25th November, 06:00 AM AEDT

    During this time users may experience a loss of connectivity up to 5 Minutes

Past incidents

No incidents reported between 2023-03-31 and 2023-03-02